Privacy Policy

Who we are

One of a Kind Mind is an AI companion platform for parents of neurodivergent children. Contact: hello@oneofakindmind.com

When this policy says "we", "us" or "our", it means One of a Kind Mind.

What this policy covers

This policy explains what personal information we collect when you use oneofakindmind.com, how we use it, and what rights you have over it.

We take privacy seriously. This platform handles sensitive information – including information about children and about parental mental health – and we have tried to be as clear as possible about what we collect and why.

Information we collect

Account information

Your email address and password when you create an account. We use this to identify you and allow you to sign in.

Child profile information

Your child's first name, age, and any information you share about them during onboarding or in conversations – including their behavioral patterns, sensory profile, triggers, and what has and hasn't worked. This information is used solely to personalise the companion for your family.

Conversation data

All conversations you have with your companion are stored. This is how the companion remembers your child and builds knowledge over time. Conversations are never used to train AI models and are never shared with other users.

Trigger Map entries

Moment logs you create – including dates, times, intensity ratings, trigger tags, and notes – are stored and used to generate pattern insights for you and to inform your companion.

Parent profile information

If you complete the nervous system pattern tool on the For You page, your selections are stored and used to personalise your experience and your companion's responses.

Saved content

Practices you save from the For You page, and techniques you save from the co-regulation guide, are stored in your dashboard and shared with your companion as context.

Usage data

We use Google Analytics to understand how visitors use our website. This collects anonymised information about pages visited, time on site, and general location (country level only). It does not identify you personally.

Sensitive information

Some of the information we handle falls into special categories under data protection law – specifically, information relating to health and children.

Child data

We process information about children solely to provide the companion service to their parent or carer. We do not use child data for any other purpose. Parents and carers have full rights over their child's data and can delete it at any time.

Mental health context

Information you share about your own mental health, nervous system, or emotional state is used solely to personalise your experience on the For You page and in companion conversations. It is never shared or used for any other purpose.

Crisis information

If you use the crisis support resources within the platform, we do not log or store which resources you accessed.

Legal basis (GDPR)

We process this data on the basis of your explicit consent, given when you create an account and agree to this policy. You can withdraw consent at any time by deleting your account.

How we use your information

To provide the companion service

Your child's profile and your conversation history are used to make the companion knowledgeable about your family and useful in real time.

To generate pattern insights

Trigger Map data is analysed to surface patterns and predictions about your child's harder moments.

To send you relevant emails

If you have an account, we may send you emails about your child's patterns, platform updates, or resources we think will help. You can unsubscribe from any email at any time.

To improve the platform

Anonymised, aggregated usage data helps us understand which parts of the platform are most useful.

We do not use your information for:

• Advertising or marketing to third parties
• Training AI models
• Profiling for commercial purposes
• Any purpose not listed above

Who we share your data with

Anthropic (AI processing)

Conversations with your companion are processed by Anthropic's API to generate responses. Anthropic processes this data as a data processor on our behalf. Anthropic does not use your data to train its models. You can read Anthropic's privacy policy at anthropic.com/privacy.

Supabase (data storage)

Your account and profile data is stored using Supabase. Data is stored securely and encrypted at rest.

Resend (email delivery)

Your email address is shared with Resend solely to deliver emails you have opted into.

Google Analytics (usage analytics)

Anonymised usage data is shared with Google Analytics. No personally identifiable information is included.

We do not sell your data. We do not share your data with advertisers. We do not share your data with any party not listed above.

Children's privacy

One of a Kind Mind is designed for use by parents and carers of neurodivergent children. It is not intended for direct use by children.

We do not knowingly collect information directly from children. All child profile information is entered by a parent or carer on behalf of their child.

If you are using this platform on behalf of a child, you confirm that you have the authority to share information about that child and to make decisions about their data.

Parents and carers have the right to:

• Access all information stored about their child
• Correct any inaccurate information
• Delete all information about their child at any time

To exercise any of these rights, contact us at hello@oneofakindmind.com or delete your account from settings.

Your rights

Depending on where you live, you may have the following rights:

Right to access

You can request a copy of all personal data we hold about you.

Right to rectification

You can correct inaccurate information in your account settings at any time.

Right to erasure

You can delete your account and all associated data at any time from your account settings. All data is permanently deleted within 30 days.

Right to portability

You can request an export of your data in a common format.

Right to object

You can object to certain types of processing, including analytics tracking, via the cookie settings.

Right to withdraw consent

You can withdraw consent for data processing at any time by deleting your account.

To exercise any right, contact: hello@oneofakindmind.com

We will respond within 30 days.

Data retention

Your data is retained for as long as you have an active account.

If you delete your account: All personal data – including your profile, your child's profile, conversations, trigger entries, and saved content – is permanently deleted within 30 days.

Google Analytics data is retained for 26 months in accordance with Google's standard settings.

Cookies

We use two types of cookies:

Functional cookies

Required for the platform to work. These store your login session and preferences. They cannot be disabled without preventing the platform from working.

Analytics cookies

Used by Google Analytics to understand how visitors use our site. These are optional.

You can manage your cookie preferences via the banner that appears on your first visit, or by contacting us at hello@oneofakindmind.com.

To opt out of Google Analytics: install.google.com/analytics/opt-out

International data transfers

Our service providers (Anthropic, Supabase, Resend) may process data in the United States and other countries. Where this occurs, we ensure appropriate safeguards are in place in accordance with applicable data protection law.

Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is encrypted in transit and at rest.

No system is completely secure. If you believe your account has been compromised, contact us immediately at hello@oneofakindmind.com.

Changes to this policy

We will update this policy as the platform evolves. When we make significant changes, we will notify you by email and update the date at the top of this page.

Your continued use of the platform after changes constitutes acceptance of the updated policy.

Contact and complaints

For any privacy questions or to exercise your rights:

Email: hello@oneofakindmind.com

If you are in the UK and unhappy with how we handle your data, you can complain to the Information Commissioner's Office at ico.org.uk.

If you are in the EU, you can contact your local data protection authority.